Privacy Policy

This Privacy Policy is applicable to the Canadian Association of Consulting Energy Advisors (“CACEA”). The Policy demonstrates CACEA’s commitment to privacy and providing safe websites for visitors of all ages. The Policy identifies how CACEA gathers and uses information on this website (the “Site”). CACEA complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

Although users are not required to register to access our Site, they may be asked to provide personal information when visiting certain sections of the Site and to access requested products or services. The use of the Sites signifies the user’s acknowledgement and consent to the CACEA Privacy Policy. If a user does not agree to this Privacy Policy, they should not continue to use the Site.

By using this Site, the user signifies acceptance of our Privacy Policy and any changes in effect at the time of use, and will adhere to its terms and conditions. By submitting personal information, the user agrees it will be governed by this Policy.


The Site may have links to other sites. Links to third party websites are provided as a convenience and for informational purposes only. The Privacy Policy applies only to the Site and not to websites of other organizations to which the Sites is linked. CACEA does not endorse, nor is responsible for the content or privacy practices of other sites. Users are encouraged to be aware when they leave the Site and to read the privacy statements of any other site that collects personally identifiable information and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site.


Personal Information is the information about users that identifies them as an individual (e.g. name, address, e-mail address, or telephone number). CACEA is the sole owners of the information collected on the Site. It only has access to/collect information provided voluntarily provide by email, online applications and registrations, surveys, feedback questionnaires, or other direct contact with users.


Before forwarding any personal information, be advised that information gathered may be used in the aggregate for research and development relating to the Sites and/or for future site development and, if asked, to send promotional materials. CACEA may use information gathered for the following:

  • to monitor interest in products and services;
  • to tailor Site content by collecting information about user preferences using page view analytics; and/or
  • to send information about CACEA and promotional material about products and services.


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

With user permission, information gathered may be used for marketing and promotional purposes by CACEA, provided notice of this fact is made available online. Users have the option of opting out of future contact by e-mail request or modifying the registration information provided. In addition a user can or request the following at any time by email or telephone (see contact below):

  • to view his/her personal information that has been gathered;
  • to change/correct or delete his/her specific data; and/or
  • to express concerns about the use of his/her data.


CACEA will not share, sell or rent your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g. process an order). CACEA will not disclose personal information that has been provided on its Sites to any third parties other than to a CACEA agent except:

  • in accordance with the terms of this Privacy Policy, or

  • to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or

  • if a user reports an adverse event/side effect, in which case the CACEA may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities.

Note, any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.


CACEA may from time to time share aggregated demographic information with stakeholders. This is not linked to personal information that can identify an individual. Note, CACEA uses an outside membership and event software provider and credit card processing company. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. CACEA also partners with companies that provide specific services to our members such as our Member Affinity partners. When the user signs up for these services, CACEA will share names, or other contact information needed for the third party to provide these services. These parties are not permitted to use personally identifiable information except for the purpose of providing these services.


CACEA takes precautions to protect your information. When sensitive information is submitted through the website, personal information is protected both online and offline. When sensitive information is collected (e.g. credit card data) the information is encrypted and transmitted in a secure way. To verify this, look for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. CACEA also protects information offline. Only CACEA representatives who require access to personal information in order to perform a specific job (e.g. membership processing) have access to identifiable information. The computers/servers where personally identifiable information is stored are kept in a secure environment.


Revisions to CACEA’s Privacy Policy will be posted on the Site so that users are informed about the information collected, its use and the circumstances under which it may disclose it.


If you believe CACEA is not abiding by its Privacy Policy, contact us at or 1-888-315-2774.